Common Error Code and Tips to Fix

Electric Bike Display & Sensor Solution Provider.

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Error Code_User Manual_TopEParts

There are different types of error code for eBike LCD display in the marketing, here in this article, we’d like to summary some most used common error code for your checking. These including Bosch e-system, Shimano e-system, Panasonic e-system, MAHLE, Yamaha e-system, Brose e-system, king-meter, Bafang e-system and TQ. If you had more, please kindly contact us and we will update it here.

 
Error Code Definition Solution
410 One or more buttons of the on-board computer are blocked Check if any buttons are blocked, e.g., by dirt or debris. Clean the buttons, if required.
414 Operating unit connection problem Have connections and contacts checked
418 One or more buttons of the operating unit are blocked Check if any buttons are blocked, e.g., by dirt or debris. Clean the buttons, if required
422 Drive unit connection problem Have connections and contacts checked.
423 EBike battery pack connection problem Have connections and contacts checked.
424 Communications error among the components Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike dealer.
430 Internal battery pack of on-board computer empty Charge on-board computer (in holder or via USB port).
440 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike dealer.
490 Internal error in the on-board computer Have the on-board computer checked.
500 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer. Do not ride in the dark without lights.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike dealer.
511 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert the eBike battery pack. Restart the system. If the problem persists, contact your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
550 An improper load was detected. Remove the load. Restart the system. If the problem persists, contact your Bosch eBike dealer.
602 Internal battery pack error while charging Unplug the charger from the battery pack. Restart the eBike system. Plug the charger into the battery pack. If the problem persists, contact your Bosch eBike dealer.
602 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.
603 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.
605 Battery pack temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
605 Battery pack temperature error while charging Unplug the charger from the battery pack. Allow the battery pack to cool. If the problem persists, contact your Bosch eBike dealer
606 Battery pack temperature error Check the wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
610 Battery pack temperature error while charging Restart the system. If the problem persists, contact your Bosch eBike dealer.
620 Battery pack voltage error Replace the charger. Contact your Bosch eBike dealer.
640 Charging error Restart the system. If the problem persists, contact your Bosch eBike dealer.
655 Internal battery pack error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer.
656 Software version error Contact your Bosch eBike dealer so that he can perform a software update.
Error Code Definition Solution
E01030 Sensor failure was detected in the drive unit. Click above headline link to check exactly solution
E01040 - E01042 A malfunction was detected in the drive unit motor. Click above headline link to check exactly solution
E01050, E01051 Sensor failure was detected in the drive unit. Click above headline link to check exactly solution
E011 System error detected. Click above headline link to check exactly solution
E012 Sensor initialization could not be completed normally. Click above headline link to check exactly solution
E013 Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E014 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E020 Communication error between the battery and drive unit detected. Click above headline link to check exactly solution
E02000 Communication error between the battery and drive unit detected. Click above headline link to check exactly solution
E021 Battery connected to drive unit conforms with system standards but is not supported. Click above headline link to check exactly solution
E022 Battery connected to drive unit does not conform with system standards. Click above headline link to check exactly solution
E023 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E024 Battery overcurrent protection occurred. (Communication error with the bicycle system) Click above headline link to check exactly solution
E025 Battery does not recognize the drive unit. (A genuine drive unit is not connected, or the power cord is disconnected.) Click above headline link to check exactly solution
E030 Shifting unit different from system configuration is installed. Click above headline link to check exactly solution
E031 The chain tension may not yet be adjusted or the crank may not be installed in the proper position. Click above headline link to check exactly solution
E033 Current firmware is not supported by this system. Click above headline link to check exactly solution
E034 (E013) Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E03400 Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E035 An abnormality was detected in the bicycle settings. Click above headline link to check exactly solution
E03500 An abnormality was detected in the bicycle settings. Click above headline link to check exactly solution
E043 Abnormality detected in firmware on this product. Part of the firmware may be corrupted. Click above headline link to check exactly solution
E044 Error caused by system configuration. Click above headline link to check exactly solution
E050 (E014) An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E05000 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E201 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E203 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E206 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E209 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E229 An abnormality was detected from the front/rear light terminal of the drive unit. Click above headline link to check exactly solution
E239 An abnormality was detected from the accessory power terminal of the drive unit. Click above headline link to check exactly solution
E254 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E255 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E259 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E295 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E299 The drive unit entered the Safe Mode because tampering was detected. Click above headline link to check exactly solution
E903 An abnormality due to different settings, etc. between units was detected. Click above headline link to check exactly solution
E905 An incompatible combination of units was detected. Click above headline link to check exactly solution
E906 An abnormality was detected between the units. Click above headline link to check exactly solution
E914 An abnormality was detected between the drive unit and the battery. Click above headline link to check exactly solution
E915 The drive unit and battery are incompatible. Click above headline link to check exactly solution
E925 The battery and battery charger are not compatible. Click above headline link to check exactly solution
E934 A communication error was detected between the cycle computer and the drive unit. Click above headline link to check exactly solution
E944 A communication error was detected between the shifter/switch and the drive unit. Click above headline link to check exactly solution

Panasonic e-system Error Code

Error Code Definition Solution
1 A communication failure with the motor unit has occurred 1. Check the connection cable between the console and the motor unit 2. Replace the motor unit or the console
2 There is a problem with the firmware 1. Update the firmware again 2. Replace the motor unit
3 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
4 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
5 Torque sensor failure has occurred Replace the motor unit
6 Torque sensor failure has occurred Replace the motor unit
7 Torque sensor failure has occurred Replace the motor unit
8 Failure of the motor unit rotation sensor has occurred Replace the motor unit
9 A circuit failure has occurred Replace the motor unit
10 A circuit failure has occurred Replace the motor unit
11 A failure has occurred in the temperature detection component Replace the motor unit
12 A failure has occurred in the temperature detection component Replace the motor unit
13 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
14 Torque sensor failure has occurred Replace the motor unit
15 Torque sensor failure has occurred Replace the motor unit
16 Torque sensor failure has occurred Replace the motor unit
17 Failure of the motor unit rotation sensor has occurred Replace the motor unit
18 A circuit failure has occurred Replace the motor unit
19 A circuit failure has occurred Replace the motor unit
20 A circuit failure has occurred Replace the motor unit

MAHLE Error Code

Error Code Definition Solution
4 low voltage protection Battery Pack voltage too low. Please charge the battery Pack.
5 over voltage protection The Battery Pack voltage is not correct for this system. Please install the
6 low voltage protection Current voltage to Battery Pack is too low. Please increase the battery voltage demand. If the system locks, please restart your eBike.
7 over voltage protection Current voltage to Battery Pack is too high. Please reduce the battery voltage. If the system locks, please restart your eBike.
10 bms communication fault Error in the communication with the Battery Pack. Please check connected to battery Pack. If the problem persists, contact eBike dealer.
12 driver error vg undervoltage Battery Pack voltage too low. Please recharge battery
14 driver-error-overcurrent Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
15 driver error vdd undervoltage Battery Pack voltage too low. Please recharge battery
22 Motor error Controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
29 battery voltage sensor fault Battery Pack sensor damaged. Restart the System. See your eBike dealer if problem persists.
30 over current protection Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
31 peak over current protection Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
32 comm hmi ecu error Fout in de HMI - ECU communicatie.Controleer de verbindingen. Zet terug naar ondersteuningsniveau 0 om opnieuw te ondersteunen Als het niet hersteld is, neem dan contact op met de dealer.
33 no speed sensor info Snelheidssensor fout Als het niet hersteld is, neem dan contact op met de dealer.
34 acc-voltage error Power supply problem, please contact your eBike dealer.
35 sensors 4v3 error Power supply problem in sensors. Check the pedalling sensor wires and Motor Sensor.
36 lights v error Power Output Failure in the lights line. Check wiring to the accessory. If the error persists, disconnect the accessory and contact the accessory supplier.
43 torque fault Koppelsensor fout. Controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
44 low voltage protection Accuspanning te laag. Laad de accu op.
45 over voltage protection Accuspanning te hoog. Ontlaad de accu
46 hall sensors fault Motor sensor fout. Als het niet hersteld is,neem dan contact op met de dealer.
47 ecu over temperature protection Temperatuur motorregelaar te hoog. Laat het systeem afkoelen.
49 battery current error Accustroom te hoog, verlaag de ondersteuning. Als het niet hersteld is, neem dan contact op met de dealer.
50 bms communication fault Fout in de BMS - ECU communicatie. Als het niet hersteld is, neem dan contact op met de dealer.
51 communication fault lost frame Waarschuwing, communicatieprobleem. Als het niet hersteld is, neem dan contact op met de dealer.
52 driver error vg undervoltage Spanning motorcontroller te laag, laad de accu op. Als het niet hersteld is, neem dan contact op met de dealer.
53 driver error overtemperature Temperatuur motorregelaar te hoog. Laat het systeem afkoelen.
54 driver error overcurrent Stroom motorcontroller te hoog, verlaag de ondersteuning. Als het niet hersteld is, neem dan contact op met de dealer.
55 driver error vdd undervoltage Spanning motorcontroller te laag, laad de accu op. Als het niet hersteld is, neem dan contact op met de dealer.
56 cadence invalid Trapfrequentie sensor fout, als het niet hersteld neem dan contact op met de dealer.
57 speed plausability Snelheidssensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
59 speeds plausability Snelheidssensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
61 hard motor block Motor fout. Als het niet hersteld is, neem dan contact op met de dealer.
62 exceed tick shift Motor controller firmware fout. Start de elektrische fiets opnieuw. Als het niet hersteld is, neem dan contact op met de dealer.
67 can uds dlc Communicatieprobleem. Start het systeem opnieuw op en controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
69 phase zeroing error Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
70 du under temp De motor is te koud. Zoek een warmere omgeving.
71 du over temp De motor is te heet. Zoek een koelere omgeving.
72 du sns under temp Motorsensors zijn te koud. Zoek een warmere omgeving.
73 du sns over temp Motorsensors zijn te heet. Zoek een koelere omgeving.
74 gearset overspeed Motor snelheid te hoog. Verlaag de snelheid van de elektrische fiets. Als het niet hersteld is, neem dan contact op met de dealer.
77 unbalance phase current Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
79 can off long Communicatie fout. Als het niet hersteld is, neem dan contact op met de dealer.
80 power stage error Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
84 analog input error Motor controller sensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
85 mc under temp Motor controller temperatuur te laag. Zoek een warmere omgeving.
86 mc lib error Interne fout in de motorcontroller. Herstart het systeem. Als het niet hersteld is, neem dan contact op met de dealer.
87 tcs power supply error Koppel en trapfrequentiesensors stroomtoevoer fout. Start de elektrische fiets opnieuw. Als het niet hersteld is, neem dan contact op met de dealer.
88 motor connection error Motor fout. Restart the eBike. Start de eBike opnieuw op. Neem contact op met de distributeur als de fout zich blijft voordoen.
129 demo mode HMI demo mode. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
130 hmi configuration fail HMI configuratie fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
132 can tx error HMI Communicatie fout. Als het niet hersteld is, neem dan contact op met de dealer.
133 can rx bms HMI - BMS communicatie fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
134 can rx ecu HMI - ECU communicatie fout. Ondersteu-ning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
136 main button diagnosis Hoofdtoets fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
137 left button diagnosis e-Shifter knop links fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
138 right button diagnosis e-Shifter knop rechts fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
139 not calibrated HMI is niet gekalibreerd. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
140 limited functionality imu HMI beperkte functionaliteit. Ondersteu- ning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
144 als limited ALS beperkte functionaliteit. Als het niet hersteld is, neem dan contact op met de dealer.
145 limited functionality imu LED's beperkte functionaliteit. Als het niet hersteld is, neem dan contact op met de dealer.
160 antitheft active Diefstalbeveiliging actief
167 low voltage pack Accuniveau te laag voor correcte motorwerking. De gebruiker wordt aangeraden de batterij snel op te laden. Ondersteuning gaat terug naar 0.
168 low voltage cell Accuniveau te laag voor correcte motorwerking. De gebruiker wordt aangeraden de batterij snel op te laden. Ondersteuning gaat terug naar 0.
169 derrating acive charging Temperatuur bij opladen te hoog. Plaats de accu in een koele omgeving om op te laden. Om schade aan de accu te voorkomen, is de laadsnelheid teruggebracht.
170 derrating active discharging Temperatuur van de accu te hoog. Om de veiligheid te garanderen, wordt het motorvermogen verminderd. Deactiveer de elektrische ondersteuning of neem een pauze zodat de accu kan afkoelen.
171 imbalance light pack Onbalans tussen de cellen. De capaciteit van de accu kan beperkt zijn. Laad de accu zo snel mogelijk volledig op.
172 usb overload or shortcircuit Er is een piekstroom of kortsluiting opgetreden in de USB-oplaadlijn. De fiets kan goed werken, behalve de USB verbinding. Als het systeem niet hersteld is, neem dan contact op met uw dealer om de status van de accu en de bekabeling te laten controleren.
173 lights overload or shortcircuit Er is een piekstroom of kortsluiting in de bekabeling van de verlichting. Controleer de status van de fietsverlichting en de bekabeling naar de accu. Als het niet hersteld is, neem dan contact op met de dealer.
174 backup overload or shortcircuit Er is een piekstroom of kortsluiting in de bekabeling van de verlichting. Controleer de status van de fietsverlichting en de bekabeling naar de accu. Als het niet hersteld is, neem dan contact op met de dealer. De fiets werkt naar behoren, behalve de verlichting (uitgeschakeld)
180 charge overcurrent Er is een piekstroom opgetreden tijdens het laadproces. Controleer of de lader in goede staat is. Als het niet hersteld is, neem dan contact op met de dealer.
181 discharge overcurrent De accu heeft een piekstroom ondergaan. Dit kan komen doordat de motor meer piekvermogen vraagt dan de accu kan leveren. Ondersteuning gaat terug naar 0. Verlaag het ondersteuningsniveau en controleer de bekabeling. Als het niet hersteld is, neem dan contact op met de dealer.
182 shortcircuit Kritieke fout van de BMS. Als het niet hersteld is, neem dan contact op met de dealer.
183 open cell wire Fout in de interne bekabeling van de accu. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
184 imbalance several cell Ernstige onbalans tussen cellen. Ondersteuning gaat terug naar 0. Laad de accu zo snel mogelijk volledig op.
185 pack overtemperature Temperatuur van de accu te hoog. De accucellen worden sterk aangetast door de hoge temperatuur. Ondersteuning gaat terug naar 0. Zoek een koelere omgeving.
186 pack undertemperature Temperatuur van de accu laag. De accucellen worden sterk aangetast door de lage temperatuur. Ondersteuning gaat terug naar 0. Zoek een warmere omgeving voor een langere levensduur van de accucellen.
187 pack overtemperature charging De temperatuur is te hoog om de accu op te laden. Ondersteuning gaat terug naar 0. Zoek een koelere omgeving voor een langere levensduur van de accucellen.
188 pack undertemperature charging De temperatuur is te laag om de accu op te laden. Ondersteuning gaat terug naar 0. Zoek een warmere omgeving voor een langere levensduur van de accucellen.
189 overvoltage protection pack De accuspanning is hoger dan het toegestane maximum. Stop het laadproces en probeer de accu te ontladen.
190 undervolgate protection pack De accuspanning is lager dan het toegestane minimum. Ondersteuning gaat terug naar 0. Laad de accu zo snel mogelijk op.
191 overvoltage protection cell De celspanning is hoger dan het toegestane maximum. Stop het laadproces en probeer de accu te ontladen.
192 undervoltage protection cell De accuspanning is hoger dan het toegestane maximum. Ondersteuning gaat terug naar 0. Laad de accu zo snel mogelijk op.
193 fet overtemperature BMS MOSFET temperatuur te hoog. Als het niet hersteld is, neem dan contact op met de dealer.
194 hmi 1 overload or shortcircuit Er is een piekstroom fout in de HMI 1 verbinding. Ondersteuning gaat naar 0 en schakelt uit. Verbreek de verbinding met HMI 1 en sluit de afstandbediening aan op de HMI 2 verbinding.
195 hmi 2 overload or shortcircuit Er is een piekstroom fout in de HMI 2 verbinding. Ondersteuning gaat naar 0 en schakelt uit. Verbreek de verbinding met HMI 2 en sluit de afstandbediening aan op de HMI 1 verbinding.
196 mcon overload or shortcircuit Er is een piekstroom fout op de MCON verbinding. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
197 fatal software error Kritieke fout van de BMS. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
198 can communication error De BMS communicatie bevat beveiligings-fouten. Ondersteuning gaat terug naar 0. Vermijd het gebruik van NIET MAHLE originele onderdelen.
200 critical error Kritieke communicatie fout in de BMS. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
201 reverse current Omgekeerde stroom fout. Controleer of de motor de elektrische fiets niet beschadigt. Als het niet hersteld is, neem dan contact op met de dealer.
208 low battery cell De acculading van de RE is te laag om de motor goed te laten werken. Laad de Range Extender zo snel mogelijk op. Ondersteuning gaat terug naar 0.
209 low battery pack De acculading van de Range Extender is te laag om de motor goed te laten werken. Laad de RE zo snel mogelijk op. Ondersteuning gaat terug naar 0.
210 derrating active charging Temperatuur bij opladen te hoog. Plaats de Range Extender in een koele omgeving om op te laden. Om schade aan de Range Extender te voorkomen, is de oplaadsnel- heid teruggebracht.
211 derating active discharging Temperatuur van de Range Extender te hoog. De cellen van de Range Extender verslechteren door de hoge temperatuur. Om de veiligheid te garanderen, wordt het motorvermogen verminderd. Schakel de Range Extender uit of verlaag het ondersteuningsniveau om de bedrijfstem- peratuur te herstellen.
212 imbalance light pack Onbalans tussen Range Extender cellen. De capaciteit van de Range Extender kan beperkt zijn. Laad de Range Extender zo snel mogelijk volledig op.
221 charge overcurrent Er is een piekstroom opgetreden tijdens het laadproces. Ondersteuning gaat terug naar 0. Controleer of de oplader en de Range Extender in orde zijn. Als de fout aanhoudt, vervangt u de hardware.
222 discharge overcurrent De RE ondervond een piekstroom. Mogelijk heeft de motor meer vermogen gevraagd dan de Range Extender kan leveren. Ondersteuning gaat terug naar 0. Controleer de toestand van de bekabeling of verlaag het ondersteuningsniveau.
223 shortcircuit Kritische fout in de Range Extender. Als het niet hersteld is, neem dan contact op met de dealer.
224 open cell wire Defect in de interne bekabeling van de Range Extender. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
225 imbalance several cells Onbalans tussen Range Extender cellen. De capaciteit van de Range Extender kan beperkt zijn. Laad de accu zo snel mogelijk volledig op.
226 pack overtemperature De temperatuur van de Range Extender is te hoog. Ondersteuning gaat terug naar 0. Laat de Range Extender afkoelen voor een langere levensduur van de accu.
227 pack undertemperature De temperatuur van de RE is te laag. Ondersteuning gaat terug naar 0. De cellen van de Range Extender verslechteren door de lage temperatuur. Laat de RE op temperatuur komen voor een betere levensduur van de cellen.
228 pack overtemperature charging De temperatuur is te hoog om de RE op te laden. Plaats de RE in een koelere omgeving om hem op te laden.
229 pack undertemperature charging De temperatuur is te laag om de RE op te laden. Plaats de RE in een warmere omgeving om hem op te laden.
230 overvoltage protection pack De accuspanning van de RE is hoger dan het toegestane maximum. Onderbreek het opladen van de RE en probeer hem te ontladen.
231 undervolgate protection pack De spanning van het RE pack is lager dan het toegestane minimum. Het wordt aanbevolen om de accu zo snel mogelijk op te laden.
232 overvoltage protection pack De spanning van het RE cellen is hoger dan het toegestane minimum. Stop het laadproces en probeer de accu te ontladen.
233 undervoltage protection cell De spanning van het RE pack is hoger dan het toegestane minimum. Laad de accu zo snel mogelijk op.
234 fet overtemperature RE BMS MOSFET temperatuur fout. Als het niet hersteld is, neem dan contact op met de dealer.
238 fatal software error Kritieke fout in de RE. Ondersteuning gaat terug naar 0. Als het probleem aanhoudt, vervang dan de Range Extender.
239 can communication error Er zijn beveiligingsfouten in de RE communicatie. Ondersteuning gaat terug naar 0. Vermijd het gebruik van accessoires die niet origineel van MAHLE zijn.
240 power off
241 bms comm error Interne fout in de communicatie van de interne componenten van de BMS. Ondersteuning gaat terug naar 0. Als het probleem aanhoudt, vervang dan de accu.
242 reverse current Omgekeerde stroom fout. Ondersteuning gaat terug naar 0. Controleer of de motor de elektrische fiets niet afremt. Als het niet hersteld is, neem dan contact op met de dealer.
248 charger overtemperature Oververhitting van de oplader. Plaats de oplader in een koelere omgeving, zodat de oplader kan afkoelen.
249 charger shortcircuit Oplader stroom storing Controleer de bekabeling. Verwijder de stekker van de oplader uit het stopcontact en plaats deze er weer in. Als het niet hersteld is, neem dan contact op met de dealer.
250 charger overvoltage Overspanning van de oplader. Verwijder de stekker van de oplader uit het stopcontact en plaats deze er weer in. Als het niet hersteld is, neem dan contact op met de dealer.
251 charger overcurrent Overstroom van de oplader. Verwijder de stekker van de oplader uit het stopcontact en plaats deze er weer in. Als het niet hersteld is, neem dan contact op met de dealer.
252 charger timeout Oplader communicatie fout. Verwijder de stekker van de oplader uit het stopcontact en plaats deze er weer in. Als het niet hersteld is, neem dan contact op met de dealer.
253 charger can communication Oplader communicatie fout. Controleer de aansluitingen. Verwijder de stekker van de oplader uit het stopcontact en plaats deze er weer in. Als het niet hersteld is, neem dan contact op met de dealer.
Error Code Definition Solution
12 Stopped the communications to the display unit 1. Check the display unit connector. 2. Replace the display unit assembly. 3. Replace the wire lead 2. 4. Replace the controller assembly.
13 Communication data failure to display unit Make sure that the combination of Drive Unit and display unit are correct.
31 No communication signals 1. Replace the torque sensor assembly. 2. Replace the controller assembly.
31 Disconnected 1. Replace the torque sensor assembly. 2. Replace the controller assembly.
31 Short-circuited 1. Replace the torque sensor assembly. 2. Replace the controller assembly.
31 Wiring failure between the torque sensor and the controller 1. Replace the torque sensor assembly. 2. Replace the controller assembly.
32 Wiring failure between the coil and the circuit board (wire chattering: nearly disconnect- ed) 1. Replace the torque sensor assembly. 2. Replace the controller assembly.
33 Abnormal no-load voltage 1. Perform the torque sensor reference voltage adjust- ment. 2. Replace the torque sensor assembly. 3. Replace the controller assembly.
34 Abnormal voltage (detected during running / with high constant voltage) 1. Perform the torque sensor reference voltage adjust- ment. 2. Replace the torque sensor assembly. 3. Replace the controller assembly.
35 Abnormal voltage (detected during running / with high constant voltage) 1. Perform the torque sensor reference voltage adjust- ment. 2. Replace the torque sensor assembly. 3. Replace the controller assembly.
36 Abnormal voltage (detected during running / others) 1. Perform the torque sensor reference voltage adjust- ment. 2. Replace the torque sensor assembly. 3. Replace the controller assembly.
37 Abnormal voltage (detected during running at low speeds) 1. Perform the torque sensor reference voltage adjust- ment. 2. Replace the torque sensor assembly. 3. Replace the controller assembly.
38 Torque sensor or crank sensor failure Replace the torque sensor assembly or controller assem- bly or drive axle assembly.
39 Short-circuited or crank sensor failure Replace the controller assem- bly or drive axle assembly.
61 Abnormal voltage of the sensor for U phase current while the motor is not operating Replace the controller assem- bly.
61 Abnormal voltage of the sensor for W phase current while the motor is not operating Replace the controller assem- bly.
62 Over current is applied to the U phase of the motor Replace the controller assem- bly.
62 Over current is applied to the V phase of the motor Replace the controller assem- bly.
62 Over current is applied to the W phase of the motor Replace the controller assem- bly.
62 Abnormal current is applied to the U phase of the motor Replace the controller assem- bly.
62 Abnormal current is applied to the V phase of the motor Replace the controller assem- bly.
62 Abnormal current is applied to the W phase of the motor Replace the controller assem- bly.
63 Failure in data reading Replace the controller assem- bly.
66 External memory data error Replace the controller assem- bly.
66 EEPROM error Replace the controller assem- bly.
64 Detected circuit board tempera- ture is too low (–20°C) Replace the controller assem- bly.
64 Detected circuit board tempera- ture is too high (125°C) (including DC circuit) Replace the controller assem- bly.
64 Sensor on the board is nearly detached Replace the controller assem- bly.
67 2 lead wires are disconnected 1. Replace the controller assembly. 2. Replace the wire lead 3 or wire lead 4 or wire lead 5.
67 Yellow lead wire is disconnect- ed (U phase) 1. Replace the controller assembly. 2. Replace the wire lead 3 or wire lead 4 or wire lead 5.
67 Blue lead wire is disconnected (V phase) 1. Replace the controller assembly. 2. Replace the wire lead 3 or wire lead 4 or wire lead 5.
67 White lead wire is disconnected (W phase) 1. Replace the controller assembly. 2. Replace the wire lead 3 or wire lead 4 or wire lead 5.
68 Disconnected or led wire is short-circuited 1. Check the encoder connec- tor. 2. Replace the encoder lead wire. 3. Replace the controller assembly. 4. Replace the motor assembly.
68 Black wire is short-circuited 1. Check the encoder connec- tor. 2. Replace the encoder lead wire. 3. Replace the controller assembly. 4. Replace the motor assembly.
71 Can’t receive data from battery correctly 1. Replace the plug D.C. receptacle or wire lead 2. 2. Replace the controller assembly. 3. Replace the battery assem- bly.
73 Detected battery voltage is too high (45V) 1. Replace the controller assembly. 2. Replace the battery assem- bly.
74 Internal system failure Replace the battery assembly.
79 Abnormal DC current 1. Replace the external DCDC converter. 2. Replace the controller assembly.
Error Code Definition Solution
10 The battery voltage is too low Charge the battery pack (26) using the battery charger (33)
11 The battery voltage is too high Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
12 The battery is almost/completely dis- charged Charge the battery pack (26) using the battery charger (33)
20 Electrical measurements are faulty Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
21 Thermo sensor defective Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
23 Thermo sensor defective Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
24 The internal voltage is outside the wor- king range Charge the battery pack (26) using the battery charger (33)
25 Error in motor current measurement Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
26 A software reset has been performed Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
30 Error in push-assist Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
40 Over-current detected in motor Reduce the load on the motor by pedaling less or by reducing the assist level
41 Over-current detected in motor Reduce the load on the motor by pedaling less
42 Fault in motor turning Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
43 Short-circuit in motor Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
44 Overheating of motor Reduce the load on the motor by pedaling less or by reducing the assist level
45 The software has corrected an error during turning of the motor Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
46 No motor movement detected although a current of > 2 A was measured Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
60 Interruption of data exchange on the CAN BUS Check the cables and plug connections of all components of the e-bike system
70 Force applied to pedal not in valid range Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
71 Turning of pedals not detected Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
72 Force applied to pedal not detected Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
73 Fault in link to pedal force sensor Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
80 Incorrect motor parameter Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
81 Speed signal is not recognized Ensure that the spoke magnet is correctly positioned relative to the speed sensor (Fig 8)
82 The program has been manipulated Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
83 Error in program sequence Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer
84 Incorrect motor parameter Switch off the system completely and then back on using the LED button (28) on the battery pack (26) If the problem persists, contact your e-bike dealer

King-Meter display Error Code

Error Code Definition Solution
21 Abnormal current If your ebike LCD display is showing an error code that indicates "abnormal current", it typically means that there is an issue with the motor or controller. The abnormal current could be caused by a variety of factors, including a short circuit, a damaged motor or controller, or a problem with the wiring. To troubleshoot this issue, you can try the following steps: 1. Check the wiring between the motor and controller. Make sure that all the connections are secure and free from damage. Check for any loose or corroded connections. 2. Check the motor and controller for any signs of damage or wear. If you notice any damage or wear, it may need to be replaced. 3. If the wiring, motor, and controller are in good condition, you can try resetting the system. Turn off the bike and disconnect the battery. Wait for a few minutes, then reconnect the battery and turn the bike back on. 4. If none of these steps resolve the issue, you may need to contact the manufacturer or a qualified bike technician for further assistance. They may need to run diagnostic tests on the motor and controller to determine the exact cause of the issue. It's important to always follow the manufacturer's instructions and safety guidelines when troubleshooting and repairing an ebike. If you're unsure about any aspect of the repair process, it's best to seek professional assistance.
22 Throttle fault It means that the controller is not receiving a proper signal from the throttle, which can cause the bike to not respond properly to the rider's input. To troubleshoot this issue, you can try the following steps: Check the wiring between the throttle and the controller. Make sure that all the connections are secure and free from damage. Check the throttle itself for any damage or wear. If the throttle is damaged or worn, it may need to be replaced. If the wiring and throttle are in good condition, you may need to recalibrate the throttle. To do this, turn off the bike and disconnect the battery. Hold the throttle in the fully open position, then reconnect the battery and turn the bike back on. Release the throttle and wait for a few seconds before trying to use it again.
23 Motor phase loss The motor phase loss could be caused by a variety of factors, including a broken motor phase wire, a faulty motor phase sensor, or a disconnected motor phase wire. To troubleshoot this issue, you can try the following steps: Check the wiring between the motor and controller. Make sure that all the connections are secure and free from damage. Check for any loose or corroded connections, especially in the motor phase wires. Check the motor phase wires for any signs of damage or wear. If you notice any damage or wear, it may need to be replaced. Check the motor phase sensors for any signs of damage or wear. If the sensors are damaged or worn, they may need to be replaced. If the wiring, motor phase wires, and sensors are in good condition, you may need to run some diagnostic tests on the motor and controller to determine the exact cause of the issue.
24 Motor hall signal fault It typically means that there is an issue with the motor's hall sensors. These sensors help the controller determine the position and speed of the motor. If they are not functioning properly, the motor may not work correctly. To troubleshoot this issue, you can try the following steps: Check the wiring between the motor and controller. Make sure that all the connections are secure and free from damage. Check the hall sensors for any signs of damage or wear. If the sensors are damaged or worn, they may need to be replaced. If the wiring and sensors are in good condition, you may need to run some diagnostic tests on the motor and controller to determine the exact cause of the issue.
25 Brake abnormal It typically means that there is an issue with the brakes. The specific cause of the issue may vary depending on the brand and model of your bike. To troubleshoot this issue, you can try the following steps: Check the brake cables and calipers for any signs of damage or wear. Make sure that the brake pads are properly aligned and have enough material left on them. Check the brake levers for any signs of damage or wear. Make sure that they are properly adjusted and that they engage the brake calipers correctly. If you have hydraulic brakes, check the brake fluid levels and make sure that there are no leaks in the brake system. Check the wiring between the brake sensors and the controller. Make sure that all the connections are secure and free from damage. If none of these steps resolve the issue, you may need to contact the manufacturer or a qualified bike technician for further assistance. They may need to run diagnostic tests on the brake system to determine the exact cause of the issue.
28 Other faults Contact with supplier for help.
30 Communication failure It typically means that there is an issue with the communication between the display and the controller. This can happen if the wiring between the two components is faulty, or if there is a problem with the controller or display itself. To troubleshoot this issue, you can try the following steps: Check the wiring between the display and the controller. Make sure that all the connections are secure and free from damage. Check the connectors for any signs of damage or corrosion. If you see any damage, you may need to replace the connector. If the wiring and connectors are in good condition, you may need to reset the system. To do this, turn off the bike and disconnect the battery. Wait for a few minutes, then reconnect the battery and turn the bike back on. If none of these steps resolve the issue, you may need to contact the manufacturer or a qualified bike technician for further assistance. They may need to run diagnostic tests on the controller and display to determine the exact cause of the issue.
31 Switch button sticky Here are some steps you can take to resolve the issue: Turn off the bike and disconnect the battery. This will ensure that you don't accidentally activate the switch button while you're working on it.↳ Use a small amount of rubbing alcohol or contact cleaner to clean around the edges of the switch button. This will help to remove any dirt or debris that may be causing the button to stick. Use a small amount of silicone lubricant or WD-40 to lubricate the switch button. This will help to reduce friction and make the button easier to press. Press the switch button several times to work the lubricant in. This will help to ensure that the button moves smoothly and doesn't stick. Reconnect the battery and turn the bike back on. Test the switch button to make sure that it's working properly.
32 Display working voltage abnormal It typically means that there is an issue with the voltage supply to the display. This can happen if the wiring between the battery and the display is faulty, or if there is a problem with the display itself. To troubleshoot this issue, you can try the following steps: Check the wiring between the battery and the display. Make sure that all the connections are secure and free from damage. Check the voltage output of the battery. Make sure that it's within the operating range of the display. If the wiring and voltage output are in good condition, you may need to reset the system. To do this, turn off the bike and disconnect the battery. Wait for a few minutes, then reconnect the battery and turn the bike back on. If none of these steps resolve the issue, you may need to contact the manufacturer or a qualified bike technician for further assistance. They may need to run diagnostic tests on the display and battery to determine the exact cause of the issue.
33 Display self-check failure It typically means that there is an issue with the display itself. This can happen if there is a problem with the display's internal components or if it has been damaged in some way. To troubleshoot this issue, you can try the following steps: Check the wiring between the battery and the display. Make sure that all the connections are secure and free from damage. Check the voltage output of the battery. Make sure that it's within the operating range of the display. Try resetting the system. Turn off the bike and disconnect the battery. Wait for a few minutes, then reconnect the battery and turn the bike back on. If none of these steps resolve the issue, you may need to contact the manufacturer or a qualified bike technician for further assistance. They may need to replace the display or run diagnostic tests to determine the exact cause of the issue.
34 6km walk assist button sticky Here are some steps you can take to resolve the issue: Turn off the bike and disconnect the battery. This will ensure that you don't accidentally activate the walk assist button while you're working on it. Use a small amount of rubbing alcohol or contact cleaner to clean around the edges of the walk assist button. This will help to remove any dirt or debris that may be causing the button to stick. Use a small amount of silicone lubricant or WD-40 to lubricate the walk assist button. This will help to reduce friction and make the button easier to press. Press the walk assist button several times to work the lubricant in. This will help to ensure that the button moves smoothly and doesn't stick. Reconnect the battery and turn the bike back on. Test the walk assist button to make sure that it's working properly.

Bafang e-system Error Code

Error Code Definition Solution
7 The battery voltage is higher than the defined over-voltage value 1. Change a New battery to check if the Battery is available 2. Change a new controller to check if the controller is available
8 Motor hall signal abnormity 1. Please check the cable connector, make sure that they connect properly 2. Change the motor extension cable to check If the cable is available 3. Change the display to check the Display is available 4. Change the motor to check the motor is available 5. Change the controller to check the motor is available
9 Motor phase wire failure 1. Please check the cable connector, make sure that they connect properly 2. Change the motor extension cable to check If the cable is available 3. Change the display to check the Display is available 4. Change the motor to check the motor is available 5. Change the controller to check the motor is available
10 The controller temperature reaches the protection value 1. If the Error shows when you are riding. The system is cooling down, don't worry 2. If the Error shows when the bike doesn't work too much. Change the motor to check the motor is available. Change the controller to check the controller is available
11 Controller temperature sensor abnormity 1. If the Error shows when you are riding. The system is cooling down, don't worry 2. If the Error shows when the bike doesn't work too much. Change the controller to check the controller is available.
12 Current sensor breakdown 1. Update the software of the controller to check the latest software 2. Change the controller
13 The temperature sensor within the battery is abnormal 1. If the Error shows when you are riding or the bike stay under the sun for too long. The Battery is cooling down, don't worry 2. If the Error shows when the bike doesn't work too much. Change the battery to check the battery is available. Change the controller to check the controller is available2
14 Motor temperature sensor failure 1. Update the software of the controller to check the latest software 2. Change the motor to check the motor is available 3. Change the controller to check the controller is available
21 The RPM sensor within the motor or the external speed-detecting sensor is abnormal 1. Please check the RPM sensor connector connect properly 2. Please check the magnet is lock on the proper place 3. Update the software of the controller to check the latest software 4. Change the RPM sensor to check the RPM sensor is available 5. Change the display to check the display is available 6. Change the controller to check the controller is available
22 The controller fails to receive the BMS data from the battery 1. Update the software of the controller to check the latest software 2. Check the battery communication connector connect proper 3. Change the battery communication cable to check the cable is available 4. Change the display to check the display is available 5. Change the battery to check the battery is available
23 Light fault 1. Check the light connector connect proper 2. Change the light cable to check the cable is available 3. Change the light to check the light is available 4. Change the controller to check the controller is available
24 Light sensor fault 1. Chang the display to check the display is available 2. Update the software of the controller to check the latest software 3. Change the controller to check the controller is available
25 Torque sensor torque signal failure 1. Please check the cable connector, make sure that they connect properly 2. Change the torque sensor to check the torque sensor is available 3. Change the display to check the display is available 4. Update the software of the controller to check the latest software 5. Change the controller to check the controller is available
26 Torque sensor torque signal failure 1. Please check the cable connector, Make sure that they connect properly 2. Change the torque sensor to check the torque sensor is available 3. Change the display to check the display is available 4. Update the software of the controller to check the latest software 5. Change the controller to check the controller is available
30 The display fails to receive data from the controller 1. Check the cable Connector if connect proper 2. Change the display to check the display is available 3. Update the software of the controller to check the latest software 4. Change the Torque/Cadence sensor to check it is available 5. Change the controller to check the controller is available
Error Code Definition Solution
ERR 0401 DRV SW General software error Restart the system
ERR 0403 DRV COMM Peripheral communication error Restart the system
ERR 0405 DISP COMM Walk assist communica-tion error Restart the system
ERR 0407 DRV SW Drive Unit electronic error Restart the system
ERR 0408 DRV HW Drive Unit overcurrent error Restart the system and avoid unintended use
ERR 040B DRV SW General software error Restart the system
ERR 040C DRV SW General software error Restart the system
ERR 040D DRV SW General software error Restart the system
ERR 040E DRV SW General software error Restart the system
ERR 040F DRV SW General software error Restart the system
ERR 0415 DRV SW Configuration error Contact your TQ dealer
ERR 0416 BATT COMM General software error Restart the system
ERR 0418 DISP COMM Display initalization error Restart the system
ERR 041D DRV HW Drive Unit memory error Restart the system
ERR 041D DRV SW Drive Unit memory error Restart the system
ERR 042B DRV SW General software error Restart the system
ERR 042E DRV SW General software error Restart the system
ERR 0440 DRV HW Drive Unit electronic error Restart the system
ERR 0445 DRV HW Drive Unit overcurrent error Restart the system and avoid unintended use
ERR 0451 DRV HOT Drive Unit over tempera-ture error Permissible operating tempera-ture exceeded or fall below
ERR 0452 DRV HOT Drive Unit over tempera-ture error Permissible operating tempera-ture exceeded or fall below
ERR 0453 DRV SW Drive Unit initalization error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0457 BATT CONN Drive Unit voltage error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0458 BATT CONN Drive Unit overvoltage error Replace the Charger and use only original Charger
ERR 045D BATT GEN General Battery error Restart the system
ERR 0465 BATT COMM Battery communication error timeout Restart the system
ERR 0469 BATT GEN Critical Battery error Restart the system
ERR 0475 BATT COMM Battery initalization error Restart the system
ERR 0477 DRV SW Software Drive Unit configuration incorrect Restart the system
ERR 0479 DRV SW General software error Restart the system
ERR 047A DRV SW General software error Restart the system
ERR 047B DRV SW General software error Restart the system
ERR 047D DRV HW Drive Unit overcurrent error Restart the system and avoid unintended use
ERR 047F DRV HOT Drive Unit overtempera-ture error Permissible operating tempera-ture exceeded or fall below
ERR 0480 DRV SENS Drive Unit assist error Restart the system and avoid unintended use
ERR 0481 BATT COMM Battery communication error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0482 DRV SW Drive Unit configuration error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0483 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0484 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0485 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0486 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0487 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0488 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0489 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048A DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048B DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048C DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048D DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048E DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 048F DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0490 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0491 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0492 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0493 DRV HW Drive Unit voltage error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0494 DRV HW Supply voltage problem Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0495 DRV HW Drive Unit voltage error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0496 DRV HW Drive Unit phase breakage Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0497 DRV HW Drive Unit calibration error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04C8 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0498 DRV COMM Peripheral communication error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 0499 DRV COMM Peripheral communication error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 049A DRV COMM Peripheral communication error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 049B DRV SENS Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 049C DRV SENS Torquesensor error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs.
ERR 049D DRV SENS Torquesensor error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs.
ERR 049E DRV SENS Torquesensor error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs.
ERR 049F DRV SENS Torquesensor error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs.
ERR 04A0 DRV COMM CAN-Bus communication error Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A1 DRV COMM CAN-Bus communication error Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A2 DRV COMM Microcontroller elec-tronics error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A3 DRV SW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A4 DRV HW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A5 DRV SW Torquesensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A6 BATT COMM Battery communication error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A7 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04A8 SPD SENS Speedsensor error Check the distance between magnet and Speedsensor or check for tampering.
ERR 04A9 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04AA DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
WRN 04AB DRV SENS Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04AD DRV SW Drive Unit control error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04AE DRV SW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04AF DRV SW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04B0 DRV HW Drive Unit mechanical error Check if anything is stuck or wedged in the chainring. Contact your TQ dealer if the error still occurs.
ERR 04C8 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04C9 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04CA DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
ERR 04CB DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs.
WRN 0601 SPD SENS Speedsensor problem Check the distance between magnet and Speedsensor. Restart the system. Contact your TQ dealer if the error still occurs.
WRN 0602 DRV HOT Drive Unit overtempera-ture Permissible operating tempera-ture exceeded. Switch off the drive unit to allow it to cool down. Start the system again. Contact your TQ dealer if the error still occurs.
WRN 0603 DRV COMM CAN-Bus communication problem Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs.
WRN 0604 DRV UPDT Encoder update from Torquesensor Wait approx. 1 minute and do not switch off the system so that the update can be performed. Contact your TQ dealer if the error still occurs.
WRN 0605 SPD SENS Speedsensor problem Ensure permissible distance of the magnet to the speed sensor. Restart the system. Contact your TQ dealer if the error still occurs.
ERR 440A BATT UV Battery voltage too low Recharge the Battery immedi-ately. Contact your TQ dealer if the error continues to occur.
ERR 4414 BATT HW Battery cell difference measurement too high Restart the system and make sure that Battery has at least firmware version 1.99.5. Contact your TQ dealer if the error still occurs.
ERR 442D BATT HW Battery hardware failure Restart the system. Check if Battery connector is properly plugged in or dirty. Contact your TQ dealer if the error still occurs.
ERR 4436 BATT HW Battery hardware failure Restart the system. Check if Battery connector is properly plugged in or dirty. Contact your TQ dealer if the error still occurs.
ERR 4464 BATT HW Battery reference voltage too high Restart the system. Contact your TQ dealer if the error still occurs.
ERR 4487 BATT HW Software status of Battery or Range Extender not up to date Contact your TQ dealer so that the required update can be applied via DST.
ERR 500A BATT UV Voltage of the Range Extender too low Charge the Range Extender immediately. Contact your TQ dealer if the error continues to occur.
ERR 5014 BATT HW Cell difference measure-ment of the Range Extender too high Restart the system and make sure that the Range Extender has at least firmware version 1.99.5. Contact your TQ dealer if the error still occurs.
ERR 502D BATT HW Range Extender hardware error Restart the system. Check whether the Range Extender cable is plugged in correctly or is dirty. If necessary, try without Range Extender. Contact your TQ dealer if the error still occurs.
ERR 5036 BATT HW Range Extender hardware error Restart the system. Check whether the Range Extender cable is plugged in correctly or is dirty. If necessary, try without Range Extender. Contact your TQ dealer if the error still occurs.
ERR 5064 BATT HW Reference voltage of the Range Extender too high Restart the system. Contact your TQ dealer if the error still occurs.
ERR 5087 BATT HW Software status of Battery or Range Extender not up to date Contact your TQ dealer so that the required update can be applied via DST.
ERR 5401 DRV CONN Communication error between Drive Unit and Display Restart the system. Contact your TQ dealer if the error still occurs.
ERR 5402 DISP BTN Remote button pressed when switching on Don’t press the Remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. .
ERR 5403 DISP BTN Remote button pressed when switching on Don’t press the Remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. .
WRN 5404 DISP BTN Walk assist user error Activate walk assist by pressing the UP button (Walk) on the Remote until Walk appears on the Display. Release the button directly and press it again to use the walk assist. Contact your TQ dealer if the error still occurs.

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