Common Error Code and Tips to Fix

Electric Bike Display & Sensor Solution Provider.

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Error Code_User Manual_TopEParts

There are different types of error code for eBike LCD display in the marketing, here in this article, we’d like to summary some most used common error code for your checking. These including Bosch e-system, Shimano e-system, Panasonic e-system, MAHLE, Yamaha e-system, Brose e-system, king-meter, Bafang e-system and TQ. If you had more, please kindly contact us and we will update it here.

 
Error Code Definition Solution
410 One or more buttons of the on-board computer are blocked Check if any buttons are blocked, e.g., by dirt or debris. Clean the buttons, if required.
414 Operating unit connection problem Have connections and contacts checked
418 One or more buttons of the operating unit are blocked Check if any buttons are blocked, e.g., by dirt or debris. Clean the buttons, if required
422 Drive unit connection problem Have connections and contacts checked.
423 EBike battery pack connection problem Have connections and contacts checked.
424 Communications error among the components Have connections and contacts checked.
426 Internal time-out error Restart the system. If the problem persists, contact your Bosch eBike dealer.
430 Internal battery pack of on-board computer empty Charge on-board computer (in holder or via USB port).
440 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
450 Internal software error Restart the system. If the problem persists, contact your Bosch eBike dealer.
490 Internal error in the on-board computer Have the on-board computer checked.
500 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
502 Bike lighting error Check the light and the associated wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer. Do not ride in the dark without lights.
503 Error of the speed sensor Restart the system. If the problem persists, contact your Bosch eBike dealer.
510 Internal sensor error Restart the system. If the problem persists, contact your Bosch eBike dealer.
511 Internal error in the drive unit Restart the system. If the problem persists, contact your Bosch eBike dealer.
530 Battery pack error Switch off the eBike, remove the eBike battery pack and reinsert the eBike battery pack. Restart the system. If the problem persists, contact your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem persists, contact your Bosch eBike dealer.
540 Temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
550 An improper load was detected. Remove the load. Restart the system. If the problem persists, contact your Bosch eBike dealer.
602 Internal battery pack error while charging Unplug the charger from the battery pack. Restart the eBike system. Plug the charger into the battery pack. If the problem persists, contact your Bosch eBike dealer.
602 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.
603 Internal battery pack error Restart the system. If the problem persists, contact your Bosch eBike dealer.
605 Battery pack temperature error The eBike is outside of the permissible temperature range. Switch off the eBike system and allow the drive unit to either cool down or heat up to the permissible temperature. Restart the system. If the problem persists, contact your Bosch eBike dealer.
605 Battery pack temperature error while charging Unplug the charger from the battery pack. Allow the battery pack to cool. If the problem persists, contact your Bosch eBike dealer
606 Battery pack temperature error Check the wiring. Restart the system. If the problem persists, contact your Bosch eBike dealer.
610 Battery pack temperature error while charging Restart the system. If the problem persists, contact your Bosch eBike dealer.
620 Battery pack voltage error Replace the charger. Contact your Bosch eBike dealer.
640 Charging error Restart the system. If the problem persists, contact your Bosch eBike dealer.
655 Internal battery pack error Switch off the eBike system. Remove the battery pack and reinsert it. Restart the system. If the problem persists, contact your Bosch eBike dealer.
656 Software version error Contact your Bosch eBike dealer so that he can perform a software update.
Error Code Definition Solution
E01030 Sensor failure was detected in the drive unit. Click above headline link to check exactly solution
E01040 - E01042 A malfunction was detected in the drive unit motor. Click above headline link to check exactly solution
E01050, E01051 Sensor failure was detected in the drive unit. Click above headline link to check exactly solution
E011 System error detected. Click above headline link to check exactly solution
E012 Sensor initialization could not be completed normally. Click above headline link to check exactly solution
E013 Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E014 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E020 Communication error between the battery and drive unit detected. Click above headline link to check exactly solution
E02000 Communication error between the battery and drive unit detected. Click above headline link to check exactly solution
E021 Battery connected to drive unit conforms with system standards but is not supported. Click above headline link to check exactly solution
E022 Battery connected to drive unit does not conform with system standards. Click above headline link to check exactly solution
E023 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E024 Battery overcurrent protection occurred. (Communication error with the bicycle system) Click above headline link to check exactly solution
E025 Battery does not recognize the drive unit. (A genuine drive unit is not connected, or the power cord is disconnected.) Click above headline link to check exactly solution
E030 Shifting unit different from system configuration is installed. Click above headline link to check exactly solution
E031 The chain tension may not yet be adjusted or the crank may not be installed in the proper position. Click above headline link to check exactly solution
E033 Current firmware is not supported by this system. Click above headline link to check exactly solution
E034 (E013) Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E03400 Abnormality detected in drive unit’s firmware. Click above headline link to check exactly solution
E035 An abnormality was detected in the bicycle settings. Click above headline link to check exactly solution
E03500 An abnormality was detected in the bicycle settings. Click above headline link to check exactly solution
E043 Abnormality detected in firmware on this product. Part of the firmware may be corrupted. Click above headline link to check exactly solution
E044 Error caused by system configuration. Click above headline link to check exactly solution
E050 (E014) An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E05000 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E201 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E203 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E206 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E209 An abnormality was detected in the drive unit. Click above headline link to check exactly solution
E229 An abnormality was detected from the front/rear light terminal of the drive unit. Click above headline link to check exactly solution
E239 An abnormality was detected from the accessory power terminal of the drive unit. Click above headline link to check exactly solution
E254 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E255 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E259 Electrical abnormality in battery detected. Click above headline link to check exactly solution
E295 An abnormal bicycle speed signal was detected from the speed sensor. Click above headline link to check exactly solution
E299 The drive unit entered the Safe Mode because tampering was detected. Click above headline link to check exactly solution
E903 An abnormality due to different settings, etc. between units was detected. Click above headline link to check exactly solution
E905 An incompatible combination of units was detected. Click above headline link to check exactly solution
E906 An abnormality was detected between the units. Click above headline link to check exactly solution
E914 An abnormality was detected between the drive unit and the battery. Click above headline link to check exactly solution
E915 The drive unit and battery are incompatible. Click above headline link to check exactly solution
E925 The battery and battery charger are not compatible. Click above headline link to check exactly solution
E934 A communication error was detected between the cycle computer and the drive unit. Click above headline link to check exactly solution
E944 A communication error was detected between the shifter/switch and the drive unit. Click above headline link to check exactly solution

Panasonic e-system Error Code

Error Code Definition Solution
1 A communication failure with the motor unit has occurred 1. Check the connection cable between the console and the motor unit 2. Replace the motor unit or the console
2 There is a problem with the firmware 1. Update the firmware again 2. Replace the motor unit
3 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
4 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
5 Torque sensor failure has occurred Replace the motor unit
6 Torque sensor failure has occurred Replace the motor unit
7 Torque sensor failure has occurred Replace the motor unit
8 Failure of the motor unit rotation sensor has occurred Replace the motor unit
9 A circuit failure has occurred Replace the motor unit
10 A circuit failure has occurred Replace the motor unit
11 A failure has occurred in the temperature detection component Replace the motor unit
12 A failure has occurred in the temperature detection component Replace the motor unit
13 Abnormalities in the setting values of the motor unit have occurred Replace the motor unit
14 Torque sensor failure has occurred Replace the motor unit
15 Torque sensor failure has occurred Replace the motor unit
16 Torque sensor failure has occurred Replace the motor unit
17 Failure of the motor unit rotation sensor has occurred Replace the motor unit
18 A circuit failure has occurred Replace the motor unit
19 A circuit failure has occurred Replace the motor unit
20 A circuit failure has occurred Replace the motor unit

MAHLE Error Code

Error Code Definition Solution
4 low voltage protection Battery Pack voltage too low. Please charge the battery Pack.
5 over voltage protection The Battery Pack voltage is not correct for this system. Please install the
6 low voltage protection Current voltage to Battery Pack is too low. Please increase the battery voltage demand. If the system locks, please restart your eBike.
7 over voltage protection Current voltage to Battery Pack is too high. Please reduce the battery voltage. If the system locks, please restart your eBike.
10 bms communication fault Error in the communication with the Battery Pack. Please check connected to battery Pack. If the problem persists, contact eBike dealer.
12 driver error vg undervoltage Battery Pack voltage too low. Please recharge battery
14 driver-error-overcurrent Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
15 driver error vdd undervoltage Battery Pack voltage too low. Please recharge battery
22 Motor error Controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
29 battery voltage sensor fault Battery Pack sensor damaged. Restart the System. See your eBike dealer if problem persists.
30 over current protection Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
31 peak over current protection Current voltage to Battery Pack is too high. Please reduce the demand. If the system locks, please restart your eBike.
32 comm hmi ecu error Fout in de HMI - ECU communicatie.Controleer de verbindingen. Zet terug naar ondersteuningsniveau 0 om opnieuw te ondersteunen Als het niet hersteld is, neem dan contact op met de dealer.
33 no speed sensor info Snelheidssensor fout Als het niet hersteld is, neem dan contact op met de dealer.
34 acc-voltage error Power supply problem, please contact your eBike dealer.
35 sensors 4v3 error Power supply problem in sensors. Check the pedalling sensor wires and Motor Sensor.
36 lights v error Power Output Failure in the lights line. Check wiring to the accessory. If the error persists, disconnect the accessory and contact the accessory supplier.
43 torque fault Koppelsensor fout. Controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
44 low voltage protection Accuspanning te laag. Laad de accu op.
45 over voltage protection Accuspanning te hoog. Ontlaad de accu
46 hall sensors fault Motor sensor fout. Als het niet hersteld is,neem dan contact op met de dealer.
47 ecu over temperature protection Temperatuur motorregelaar te hoog. Laat het systeem afkoelen.
49 battery current error Accustroom te hoog, verlaag de ondersteuning. Als het niet hersteld is, neem dan contact op met de dealer.
50 bms communication fault Fout in de BMS - ECU communicatie. Als het niet hersteld is, neem dan contact op met de dealer.
51 communication fault lost frame Waarschuwing, communicatieprobleem. Als het niet hersteld is, neem dan contact op met de dealer.
52 driver error vg undervoltage Spanning motorcontroller te laag, laad de accu op. Als het niet hersteld is, neem dan contact op met de dealer.
53 driver error overtemperature Temperatuur motorregelaar te hoog. Laat het systeem afkoelen.
54 driver error overcurrent Stroom motorcontroller te hoog, verlaag de ondersteuning. Als het niet hersteld is, neem dan contact op met de dealer.
55 driver error vdd undervoltage Spanning motorcontroller te laag, laad de accu op. Als het niet hersteld is, neem dan contact op met de dealer.
56 cadence invalid Trapfrequentie sensor fout, als het niet hersteld neem dan contact op met de dealer.
57 speed plausability Snelheidssensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
59 speeds plausability Snelheidssensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
61 hard motor block Motor fout. Als het niet hersteld is, neem dan contact op met de dealer.
62 exceed tick shift Motor controller firmware fout. Start de elektrische fiets opnieuw. Als het niet hersteld is, neem dan contact op met de dealer.
67 can uds dlc Communicatieprobleem. Start het systeem opnieuw op en controleer de verbindingen. Als het niet hersteld is, neem dan contact op met de dealer.
69 phase zeroing error Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
70 du under temp De motor is te koud. Zoek een warmere omgeving.
71 du over temp De motor is te heet. Zoek een koelere omgeving.
72 du sns under temp Motorsensors zijn te koud. Zoek een warmere omgeving.
73 du sns over temp Motorsensors zijn te heet. Zoek een koelere omgeving.
74 gearset overspeed Motor snelheid te hoog. Verlaag de snelheid van de elektrische fiets. Als het niet hersteld is, neem dan contact op met de dealer.
77 unbalance phase current Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
79 can off long Communicatie fout. Als het niet hersteld is, neem dan contact op met de dealer.
80 power stage error Stroomsysteem fout. Als het niet hersteld is, neem dan contact op met de dealer.
84 analog input error Motor controller sensor fout. Als het niet hersteld is, neem dan contact op met de dealer.
85 mc under temp Motor controller temperatuur te laag. Zoek een warmere omgeving.
86 mc lib error Interne fout in de motorcontroller. Herstart het systeem. Als het niet hersteld is, neem dan contact op met de dealer.
87 tcs power supply error Koppel en trapfrequentiesensors stroomtoevoer fout. Start de elektrische fiets opnieuw. Als het niet hersteld is, neem dan contact op met de dealer.
88 motor connection error Motor fout. Restart the eBike. Start de eBike opnieuw op. Neem contact op met de distributeur als de fout zich blijft voordoen.
129 demo mode HMI demo mode. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
130 hmi configuration fail HMI configuratie fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
132 can tx error HMI Communicatie fout. Als het niet hersteld is, neem dan contact op met de dealer.
133 can rx bms HMI - BMS communicatie fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
134 can rx ecu HMI - ECU communicatie fout. Ondersteu-ning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
136 main button diagnosis Hoofdtoets fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
137 left button diagnosis e-Shifter knop links fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
138 right button diagnosis e-Shifter knop rechts fout. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
139 not calibrated HMI is niet gekalibreerd. Ondersteuning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
140 limited functionality imu HMI beperkte functionaliteit. Ondersteu- ning gaat terug naar 0. Als het niet hersteld is, neem dan contact op met de dealer.
144 als limited ALS beperkte functionaliteit. Als het niet hersteld is, neem dan contact op met de dealer.
145 limited functionality imu LED's beperkte functionaliteit. Als het niet hersteld is, neem dan contact op met de dealer.
160 antitheft active Diefstalbeveiliging actief
167 low voltage pack Accuniveau te laag voor correcte motorwerking. De gebruiker wordt aangeraden de batterij snel op te laden. Ondersteuning gaat terug naar 0.
168 low voltage cell Accuniveau te laag voor correcte motorwerking. De gebruiker wordt aangeraden de batterij snel op te laden. Ondersteuning gaat terug naar 0.
169 derrating acive charging Temperatuur bij opladen te hoog. Plaats de accu in een koele omgeving om op te laden. Om schade aan de accu te voorkomen, is de laadsnelheid teruggebracht.
170